What payment methods does Clayton Park accept?

Clayton Park accepts Visa and Mastercard for online and phone bookings. A valid credit card is required to make a reservation. Credit card payments are subject to a current surcharge. Longer term seasonal and monthly stays may be paid by cash or check.

How much deposit is required to book at Clayton Park?

For non-holiday 1-night stays, full payment is required at the time of reservation. For non-holiday 2 to 6 night stays, a 50% deposit is required at the time of booking. For holidays and weekly stays, 75% is due at the time of reservation. For phone and in-person bookings, deposits must be paid within 24 hours or the reservation will be canceled.

What is the cancellation policy at Clayton Park?

Cancellations made 15 or more days before arrival receive a refund of monies paid minus a service fee ($25 for RV sites, $35 for rentals). Cancellations made 7 to 14 days before arrival receive a credit for monies paid valid for one year from the cancellation date, minus the service fee. Cancellations made 1 to 6 days before arrival receive no refund. Same-day cancellations and no-shows are charged the full reservation amount. Online booking fees are non-refundable in all cases.

Can I request a specific site at Clayton Park?

Site assignments are subject to change. If you require a guaranteed specific site, a site assignment assurance fee of $25 will be applied to your account.

How are seasonal and monthly stays billed at Clayton Park?

Seasonal and monthly stays are paid according to the terms of your license agreement with Clayton Park. Call (570) 698-6080 or visit claytonpark.net/extended-stays for details.

Payments and Cancellations at Clayton Park RV Escape

Wondering about payments and cancellations?

Learn what to do when you need to make a payment or cancellation to your reservation

BOOKING

ONLINE, PHONE, and IN-PERSON BOOKINGS:

Deposits for phone and in-person bookings are required within 24 hours of booking, or reservation will be canceled. Payment in full prior to or on arrival.

PAYMENTS

A VALID CREDIT CARD is required to make a reservation.

NON-HOLIDAY 1 NIGHT STAYS - full payment at time of reservation.

NON-HOLIDAY 2 TO 6 NIGHT STAYS - 50% down at time of deposit.

HOLIDAYS and WEEKLY STAYS - 75% down per campsite or rental at time of reservation.

SEASONAL & MONTHLY STAYS - paid according to license terms. Credit card payments are subject to current surcharge.

SITE ASSIGNMENTS Site assignments are subject to change. Clayton Park may lose the potential for additional reservations, such as longer term stays, when a customer requests a hold on a specific site. Should a camper make a request for site assignment assurance, a fee of $25 will be applied to customer's account.

CANCELLATIONS

Online booking fees are non-refundable. Any refunds made are based on the number of days notice prior to arrival date.

NUMBER OF DAYS NOTICE

15 or more days prior to arrival: Receive a refund of monies paid less a service fee per site ($25 for RVs, $35 for rentals).

7 to 14 days prior to arrival: Receive a camping credit for monies paid good for one year from date of cancellation less a service fee per site ($25 for RVs, $35 for rentals).

1 to 6 days prior to arrival: All payments made are forfeited.

Same day cancellations and no-shows: All payments made are forfeited, and you remain responsible for the remaining balance of your reservation.

WHY WE APPLY THIS POLICY

When you book a stay with us, we remove a campsite from availability and commit a reservation for you. From that point onward, we begin declining other reservation requests in order to preserve a site specifically for you. Late cancellations often leave too little time for another family to make plans and for us to rebook the campsite.

We sincerely understand that unexpected events, emergencies, and hardships can arise, and we genuinely empathize with those situations. However, because every cancellation has its own unique circumstances, it would be impossible to apply different standards fairly and consistently from one guest to another. In the interest of fairness to our campers, we ask that all reservation cancellations be handled according to the policy above rather than through individual exceptions.

For added peace of mind, we encourage guests to consider purchasing travel insurance to help protect their vacation investment against unforeseen events. Link to Insure My Trip

Clayton Park offers this link for your convenience only, and makes no claims, no fees and no royalties from referrals or purchases.

Seasonal and monthly: Cancellations are according to license terms.

OTHER

Customer is responsible for all fees associated with processing cancellations, which may include merchant & bank fees.

Additional fees may be associated to moving the dates of a reservation.

Site transfers are prohibited - Customers cannot give their site away to someone else.

A phone call alone does not confirm a cancellation or change to your reservation. Cancellations are not final until you receive a cancellation email from Clayton Park, and changes are not final until you receive an updated confirmation. Until then, your existing reservation remains in effect.

DISCOUNTS

Good Sam, AAA and other eligible discounts apply to non-holiday nightly camping stays of less than one week. Longer term stays receive greater discounts. Other discounts or promos may be available as offered.

DAMAGES

Should Clayton Park inspect your campsite or rental site and determine damages were incurred during your stay, Clayton Park will communicate information (email or phone) regarding any damages and costs incurred as a result of your stay, and will charge your credit card accordingly.

Clayton Park reserves the right to change its policies without notice.